Have you had some concerning contact with Marbles credit card company regarding a debt that you owe?
Have you been feeling intimidated and stressed ever since the news?
Worry no further.
Learn More About What Debt Solutions Available
Find Out MoreThis guide to Marbles Credit Card debt will give you the low down of all the details you should know when dealing with this company.
You can reach financial stability; you should not have to lose yourself to persistent credit and store card debt.
Table of Content
- 1 Why are Marbles contacting me?
- 2 How often will I receive a statement for my Marbles card?
- 3 Can I make a payment if I haven’t received my statement?
- 4 How do I make monthly payments?
- 5 I cannot afford to make a payment. What should I do?
- 6 What happens if I go over my credit limit?
- 7 How do I contact Marbles?
- 8 FAQ's
- 9 Final Thoughts
- 10 Credit Card Debt Help Information
- 11 Other Debt Solutions
Why are Marbles contacting me?
When you receive contact with Marbles, the likelihood of their reason for exchanging information will be to do with money.
It is common for their point of contact to be regarding a Marble’s credit card debt that you owe.
You should keep in contact with Marbles and confirm why they are reaching out to you, as it is essential to pay off your debt if it is yours.
If you are unsure whether the debts are yours, you should request proof of debt.
Proof of debt
Proof of debt is essential when paying back the money you owe.
Knowing that the debt is yours and the correct amount will put everything in place. However, there have been cases where creditors have issued debt to the wrong person.
Reaching out to Marbles is important because when the company does not or can not send you accurate proof of debt, you have absolutely no obligation to pay a penny!
Continue reading to find Marble’s contact details.
How often will I receive a statement for my Marbles card?
If you have a balance with this company, you should receive your Marbles credit card statement monthly.
This statement will include all the payments you have made in the past month, meaning that you will need to pay back at least the minimum payment of your outstanding balance.
Your outstanding balance monthly payment will differ between 1%, 2%, 2.5%, 2.75%, and 3.25% of your bank account balance shown on your statement, with extra interest and fees added on top.
Can I make a payment if I haven’t received my statement?
You can make as many monthly payments as possible without receiving your statement.
This is acceptable as long as you send as much for at least the minimum repayment.
You will only receive a monthly statement if you are active on your bank account or have a balance to show.
If you believe that you have funds on your account and are actively using your Marbles credit card, but you have not received a statement showing this, you should contact customer services.
There are chances for you to make a ‘Recommended Extra Payment’ when you are making a minimum payment for your Mables credit card.
It would be advised to pay the recommended extra payment if possible as you can escape the chances of falling into persistent debt and clear your outstanding balance faster!
How do I make monthly payments?
There are a variety of methods you can use to make your monthly payment. These consist of:
- Cheque
- Phone
- Online banking
- Direct debit
You can choose whichever payment method works best to ensure that you make the minimum monthly payment.
There are different direct debit payments you can make. These would be:
- Contractual minimum payment
- A set amount each month
- The full amount
Keep reading to find out how to contact Marbles regarding your debt.
I cannot afford to make a payment. What should I do?
If you can not make your payment this month, you should contact Marbles immediately to let them know.
Without letting Marbles’ credit card company know you will not be able to pay, they may believe you will not pay and take some legal action with a county court judgment or place additional fees and interest on your balance.
Struggling with your financial situation can be incredibly detrimental to your mental health, so it is important to keep on top of this.
You can reach out to these debt charities to gain some impartial, free debt advice:
- Money Advice Service
- National Debtline
- StepChange
What will happen if I make a late payment?
You can find out when exactly your minimum payments are due on your monthly payment statement and choose which day suits you best to pay (this can be changed up to 3 times in one year).
When you make a late payment, this will be reported to the credit reference agencies, causing a baneful effect on your credit rating and credit history overall.
You should expect to struggle to gain credit in the future due to your harmed credit history when you miss your payment date.
Are there late payment fees?
Another result you will experience from missing your Marbles credit card payment date is the late payment fee.
A late payment fee of £12 will be issued with each payment missed to your bank account.
What happens if I go over my credit limit?
If you exceed your credit limit, you will be charged £12.
Do not be alarmed; you will be sent a text to inform you that you are close to your credit limit.
You can ask for a credit limit increase or decrease, but these can be declined by Marbles credit card company. They will always assess your account before accepting your credit limit increase to ensure you can afford it.
How do I contact Marbles?
Getting in touch with Marbles is important when you have been informed of a debt you owe.
Here are the important contact details you should keep in mind:
- Phone- 0333 220 2692
- Address- PO Box 136, Sheffield, S98 1HB
- Online account manager
For complaints, you should contact the financial ombudsman service at [email protected].
FAQ's
How do I avoid falling into persistent debt?
To avoid falling into persistent debt, you should attempt to pay higher than the contractual minimum payment.
With the newly introduced boosted payments, you can make a higher variable payment that will help you to save on the interest rate.
It has been known that sometimes Marbles have frozen an individual’s Marbles credit card in certain circumstances so that you increase your repayments.
How do I activate a new card?
To activate a new card, you must call the card activation services on the phone (0800 328 2523).
You will need to sign for your new card.
Final Thoughts
Failing to repay your credit card debt can force you into an underlying debt.
Debt solutions are always available to you, and persistent debt can be avoided!
Contact a professional debt help charity for quality advice on managing your money.
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