Santander Credit Card Debt

Are you struggling to handle your credit card debt with Santander?

Do you want to know how to work your way out of your overdraft?

Well, this article can help. We will cover all there is to know about Santander debt and highlight some quality debt solutions.

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You don’t have to fall into persistent debt with Santander. You can pull yourself to financial freedom.

Keep reading to learn what to do if you are struggling with credit card debt.

Why is Santander contacting me?

If Santander has contacted you, it could be due to an outstanding debt you hold with them.

Getting in touch with Santander is always advisable to see what they want. As if it regards debt, you will want to sort out the issue immediately.

If you owe money, you want to try and repay your loan as soon as possible. This will help you avoid incurring any additional fees or interest.

What happens if I ignore Santander?

Ignoring Santander is not a good idea as your debt will only grow.

Choosing to stick your head in the sand may result in legal action, bailiff action, and additional charges added to your debt. Bailiffs may reclaim your assets and show up at your home to intimidate you into paying.

It is in your best interest to openly communicate with Santander and reply to every form of communication they send to you.

If you struggle to meet your payments, you should express this to Santander rather than ignore them. They might allow you to revise your plan to make more affordable payments.

Can I stop Santander from chasing me?

If Santander is chasing you regarding a debt you hold with them, then the best way to get them to leave you alone is to meet your payments.

They are allowed to chase you for payments, but they are not allowed to harass you. If you feel they are crossing a line and intentionally intimidating you, you should speak with a debt helpline for more advice.

You can contact Santander directly and ask them to give you some more time and space to make your instalments; however, they do not always revise their actions.

On occasion, Santander will permit its debtors 30 days to review their finances and seek financial advice from a debt advisory service.

Keep reading to find out how to contact Santander by phone, email or post.

How do I pay off Santander credit card debt?

You can explore many avenues that might help you pay off your credit card debt with Santander.

Speak to Santander

Santander is likely to help their debtors, provided they are open and honest about their debt.

So, make sure you let Santander know as soon as you think you won’t be able to meet your next payment.

It’s better to face your issues head-on and try to find a solution early rather than let your situation escalate to a point where you are falling into persistent debt.

Seek out debt solutions

Many high-quality debt solutions are available to debtors in the United Kingdom, such as an Individual Voluntary Arrangement UK, a Debt Management Plan UK, or a Debt Relief Order UK.

You could even consider bankruptcy if you have run out of options. However, bankruptcy should always be a last resort due to the negative impact it will have on your credit report.

So, you should always explore alternatives to bankruptcy first. If you are unsure what solution might be best for you, contact a debt help service that can provide free and confidential advice.

Organise your debts

There are many methods to repaying credit card debts that might help you.

For example, you might try and repay your smallest debt first; this is the snowball method. You can boost your confidence by paying the smallest amount and start chipping away at your loan.

Another alternative is the avalanche method. This process entails making minimum payments on your debts and using any excess funds to repay the debt with the highest interest rates.

For advice on the best way to reduce your outstanding loans, speak with a debt helpline.

Balance transfer

Santander offers balancer transfer credit cards that permit users to transfer an existing credit card balance to new cards.

You then have a set amount of time to repay the new balance without incurring any interest rates.

However, remember that with this option, your debt remains, and you must pay off the outstanding money from the new card each month.

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I can pay. How do I make a payment?

You can use the following methods to make a payment to Santander:

  • Log on to your Santander online banking account and make a payment via your debit card.
  • Set up a new payee using your online or mobile banking and make a payment. Use the following details: Sort code – 09-00-99, Account number – 01000007.
  • Set up a new payment from an alternative bank or building society in the UK; use the above details.
  • Make a physical deposit at a local branch using cash or a cheque.

How can I contact Santander?

You can contact Santander to discuss your credit card debt using the following methods:

Unfortunately, Santander does not have an easily accessible email address for you to enquire through. So, make sure you contact them via their opening hours to ensure you reach an advisor.

Their working hours are 9:30 AM to 3 PM, Monday to Friday. Additionally, they are open on a Saturday from 9:30 AM to 12:30 PM.

How can I complain about Santander?

You can file a formal complaint about Santander via the following methods:

  • Call and make a complaint on 08001712171.
  • Visit your local branch and file a complaint.
  • Send a written complaint via post to Complaints, Santander UK plc, PO Box 1125, Bradford, BD1 9PG.
  • Use their secure chat service on mobile banking or online banking.

Your complaint will need to detail the following issues:

  • Your full name and address.
  • Your credit card account details.
  • A detailed explanation of your complaint and how the matter has affected you.
  • The date of when the incident occurred.
  • Your contact details and convenient times for contact.

Santander aims to respond to any complaints with a resolution within three days.

Financial Ombudsman Service

If you are unhappy with how Santander has handled your complaint, you can escalate your complaint to the Financial Ombudsman Service (FOS).

You can contact the FOS using the following details:

Continue reading to determine whether Santander can take you to court for your unpaid debts. 

Can Santander write off my debt?

You might be able to write off some of your Santander credit debts if you take out an IVA or a Scottish Trust Deed.

With an Individual Voluntary Arrangement, any remaining debt is legally written off after six years, and you are no longer liable to make these payments.

However, this is provided you meet your IVA payments on time throughout the six years.

FAQ's

How do I stop Santander from sending letters?

If you no longer wish to be contacted via post, you should contact Santander and request they contact you via a preferred method.

Santander must remedy your request within reason and give you the space you have demanded.

Alternatively, the most efficient way to prevent receiving letters from Santander is to meet your payment plan.

How long does debt stay on your credit report?

Credit card debt can stay on your credit report for up to six years.

Any missed payments, defaults, or CCJs are held on your credit file for at least six years so that future creditors can see this.

Can Santander take you to court?

Yes, Santander can take you to court if you continuously fail to meet your monthly instalments for your credit cards.

They may apply for a County Court Judgement and, in turn, a Charging Order to secure assets.

Court action may result in creditors repossessing your belongings to pay for your debts.

Final thoughts

Santander is a popular bank in the UK and across the world. If you have fallen into credit card debt to Santander, you may be stressed and worried.

Don’t panic; available debt solutions and charities can help you pull yourself out of financial difficulties.

You don’t have to stay in debt forever. So, make sure to openly communicate with Santander and find a payment plan that is affordable for you.

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