The Ultimate Guide to Arvato Financial Solutions

Being in debt can feel like there is no way out and that you will never financially recover, and it doesn’t help when you have creditors hassling you to pay back what you owe.

Arvato Financial Solutions Review

So you have had a letter through the door or a phone call regarding missed payments from a company called Artavo Financial Solutions and you are not sure who they are, or what they do.

Then look no further, in this review we will look into Arvato Financial Solutions, and have a look at what they do and who is most likely to be their clients.

Who are Arvato Financial Solutions and what do they do?

Arvato Financial Solutions was founded in 1961 and is part of the Bertelsmann Group which has six offices in the United Kingdom, with the Headquarters being in Germany. Arvato is a legitimate company, they are a part of the CSA are a trade association for debt collection and debt purchasing industry.

They operate in 50 different countries and 35 different languages. They have a revenue of around £37 billion. They pride themselves on international excellence, best advice, provide insights and industry expertise.

Arvato Finance offers to help clients who majority of the time are corporate companies chase up customers who haven’t paid or are behind on payments.

They start by sending out notifications to the payee requesting the money, this may come along with a court order depending on how big the payment is.

They realise that not a lot of people can afford to pay large sums of money upfront, so they offer monthly repayment plans.

If you do not do this in a certain timeframe or put off the inevitable, more letters, phone calls, emails, text messages and home visits could be in store. So it is best to get it sorted as soon as possible.

Who do Arvato chase payments for? 

Arvato chase payments for a number of different corporate companies including:

  • Council Tax Debts
  • Energy Debts
  • Utility Debts
  • Bank Debts
  • Debts from Parking Fines
  • Credit Card Loans
  • Loan Debts
  • Catalogue Debts
  • Other Unsecured Debts

Why is Arvato Contacting me?

Arvato are most likely contacting you because you have gotten behind on payments, and you owe a company money. If you have received a note, phone call, text message or even a visit they are collecting debt for a client, they will also threaten if the recipient doesn’t pay they will have to face county court action and maybe a court order. However they do offer a payment plan to those who cannot pay the full amount in one go, this is the standard practice for a debt collection agency in the United Kingdom.

What do I have to know?

So the process can seem scary and complicated, but if you read on the next part will hopefully ease your mind.

At the beginning Avarto (and other debt collection agencies) will send out a LBA which stands for Letter Before Action. This informs the recipient that they are required to pay the debt or face further action, which could be court actions or a CCJ. In the future this could affect your credit score or make you ineligible applying for a mortgage. Avarto will  give you enough time to assess your options, the timeframe is 14 days but you can get in touch and ask to extend it till 28 days. 

So you have the letter and you don’t know how to respond. Don’t worry we have the answer, read on to find what to reply.

Don’t panic! The worst thing to do in this scenario is stick your head in the sand and hope it will go away.

Get in touch with Arvato Financial Solutions- Phone Number: 0844 57 14061

Email them: [email protected]

Alternatively, they have a contact form on their website, where you can request a callback or visit their contact form and they will get back to you.     

Can I stop Avarto from contacting me?

In short yes. However, their agents will only stop contacting you if you do one of the following:

  • Repaying the debt in full or agreeing to a monthly repayment plan
  • You can request for you to be only notified by letters, so this means you would not receive phone calls and texts. This can make dealing with the situation a little less stressful as you will not be called or notified at work. This will give you time to think about your options and what you want to to without being notified constantly. But please do NOT ignore these letters as this will make the situation worse.
  • Ask for an extended period of time, so you can gain professional advice on how to deal with the situation, however you may still receive written communication in this period.

I am in debt and I can’t pay. My mental health is struggling because of it, what should I do?

First of all. You are not alone, a report from the Money Charity reported that a staggering £8.9 million had been borrowed.

If you are struggling, please get in touch with Arvato and they will try and help you. They will assist you with a monthly repayment plan, this will hopefully make life a little easier as you can pay the debt off monthly. As stated above, you can request for them to send you letters only, instead of phone notifications and phone calls. This may ease your fears as this could be a less stressful option instead of being texted and called not stop.

My family member passed away and they are in debt with Avarto what do I do? 

We are sorry for your loss. The best thing to do would be to get in contact with Avarto and explain your circumstance. Avarto will help you to finalise their financial affairs. This will include money coming from their estate to pay the debt, if they do not have enough money. Their estate will cover any outstanding debts before anything is given in the will.

I can pay but I don’t want to. Will I get away with it?

The simple answer is no. If you ignore Avarto then YOU will lose out.

  • Your debt with the company and Avarto will just increase
  • You will lose the chance to try and settle, this means you could be taken to court this could be a LOT more money in the long run.
  • You could gain a CCJ (which is a county court judgement) this could result in affecting your credit score massively and you will not be able to apply for things like a mortgage or car leasing.
  • If you can pay back straight away you are in a fortunate position, as you can get rid of the debt ASAP.

I’ve had my debt for seven years. Shall I still pay it?

Your debt may have come under the statue of limitations and it may have expired. If you’re unsure, then seek debt advice before committing to any repayments.

If you are looking for advice please see the following pages.

List of Debt Collection Agencies UK

Here is a list of all the debt collectors in the UK.

Debt Collectors

Before speaking and dealing with a debt recovery company we strongly advise you speak to the debt advisor and take the debt quiz.

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