The Ultimate Guide to Chandlers Enforcement Agents

Have you had a concerning interaction with Chandlers’ Enforcement Agents regarding a debt that you owe?

Are you unsure what to do next and need some debt advice?

You are in the right place!

Do Not Speak to Chandlers Enforcement Agents Until You Know About This

Find Out More

Continue reading the ultimate guide to Chandlers Enforcement Agents to find out everything there is to know when you’re handling this debt collection services company.

This article will give you the ins and outs of everything the company can and cannot do, along with the best debt solutions available for you.

Who are Chandlers Enforcement agents?

Chandlers enforcement agents (also known as Chandlers limited) is a debt collection company based in Bromley, Kent.

Trading since 1996, the 22 fully trained agents are fuelled with extensive knowledge on how to successfully enforce the debt.

This company provides enforcement and debt collection services for over 200 councils in England and Wales.

Are they a legitimate company?

Chandlers Ltd is a legitimate company registered at the certified bailiff register.

This certificate proves the company to be a legitimate enforcement agency as a judge granted it at the county court.

This company is currently active and has a registration number of 3292455.

Why am I being contacted by Chandlers limited?

If Chandlers Ltd has contacted you, chances are you have a debt you have failed to pay, and this company is chasing it up!

The debt you owe will have been passed on to this company after the original organisation you owe the funds to has exhausted their efforts to obtain the money.

Chandler will collect many different types of debt, so it is important to get in touch with the company and find out exactly what you owe and to who you owe it.

What types of debt do Chandler’s enforcement agents collect?

The Chandlers Enforcement agent will collect the following types of debt:

  • Collect council tax arrears
  • Court fines
  • Business debts
  • Parking penalty charge notices/ parking fines
  • Commercial rent arrears
  • Statutory demands
  • Sundry debts
  • Former tenant arrears

Chandlers work on behalf of magistrate courts, solicitors, local councils, and businesses around England and Wales, collecting large debts and attempting to recover the money you might owe.

I cannot afford to pay Chandlers. What can I do?

If you are in a position where you are responsible for paying off your debt but cannot physically afford to do so, options are available for you.

Debt write-off

Writing off your debt is possible when using the correct scheme.

An Individual Voluntary Arrangement (IVA) helps to combine your debts to form a lower monthly repayment plan, averaging around 60 months.

To have an IVA, you must have at least £5,000 worth of debt and liabilities greater than your assets.

With an IVA, you will look at around 60% written off. However, you can manage to write off up to 90%!

Payment plans

A realistic payment plan can be organised with Chandlers to create a reasonable timescale where you will pay back your debt in smaller loads (usually paying back monthly).

This type of debt relief order is popular for those struggling with debt as there are no major penalties during the monthly payments.

Payment Plans available:

Bankruptcy

Bankruptcy should always be your last choice. However, it can help you to clear your debts completely.

Becoming bankrupt can have a detrimental impact on your credit file.

How can I stop Chandlers from contacting me?

Whether you have received a letter, an intimidating phone call, or even had enforcement officers show up at your home- it is all very intense and scary.

You will most likely want Chandler to stop contacting you, this is not an incredibly easy process.

You would have to pay off your debt to stop Chandler from contacting you.

You can limit the number of times they attempt to contact you by explaining that you would only want them to contact you within a specific time bracket in the day.

Can I ignore the letters and calls?

The probability of you wanting to ignore the contact between yourself and Chandler Ltd will be very high. However, this is not one of the greatest ideas.

Leaving Chandler without any idea of your plans around your outstanding debt will promote a higher risk of the company taking further action.

Ignoring the company can result in Chandler-limited bailiffs arriving at your home for enforcement action or potentially getting taken to the county court.

What actions should I take if Chandlers have contacted me?

To deal with the debt situation you are currently in, many ways can help you to feel more at ease and understand the circumstance.

Contact

First of all, it is always advised that you speak to the company.

Even if you are not in a financial state to pay off your debt, getting in touch with Chandlers will make all the difference.

Often, an enforcement agent can offer free impartial debt advice and fairly understanding of your current money situation.

Some debt collection companies can send an enforcement notice and add extra fees to the already outstanding debt if there hasn’t been any contact (showing ignorance to the company).

Confirmation

Once you have spoken to Chandler Ltd, you should get a confirmation of your debt.

If the company cannot supply you with proof that the debt is yours, you legally are NOT required to pay.

Also, if your debt is over six years old, you may not be liable to pay. This is why it is important to make contact with the company.

Debt clearance

You can discuss payment options with Chandler to see which is best for you, and they should comply.

Once you clear your debt with this company, you will most likely never hear from them again… sounds amazing, right?

Keep reading to find Chandler’s contact details.

Can Chandlers Enforcement Agents visit my home?

Chandlers agents can visit your home. However, you can stop any bailiff action by paying off your debt.

You can expect to see a chandler bailiff if you have been ignoring their attempted contact with you or you are simply refusing to pay.

You do not have to allow any bailiff into your home.

Paying off your debt can help you avoid enforcement fees/bailiff fees and stop Chandler’s bailiffs from showing up.

Can Chandlers’ bailiffs break into my house?

Having Chandlers provide enforcement to your home is not incredibly common. Therefore, having the bailiff action of breaking into your home take place is incredibly rare.

You will only be likely to have Chandler Limited bailiffs enter your home if they have had a liability order issued against you by a magistrate court direct from the local authorities.

Without a liability order, any bailiff can not portray any reasonable force into your home or enter if they have not entered previously.

They are also not allowed to visit any home where somebody is vulnerable, elderly, or between nighttime hours. Bailiffs can only enter via a door, which would have to be unlocked.

To stop bailiffs from entering your home, you should keep your door locked and only interact via a window.

Do Not Let Chandlers Ltd Into Your House Until You Know About This

Find Out More

How would I deal with a visit from Chandlers Ltd?

If you receive an unwanted visit from Chandlers, you may be unsure what you should do and what your rights are.

This section should give you some confidence and knowledge on the matter.

Firstly, even if the enforcement officer tells you you need to let them inside- you do not! Enforcement officers can force entry only when a liability order has been issued or very serious debts are involved.

Secondly, identification is key to interacting with Chandler’s limited bailiffs.

You should ask for:

  • Proof of identity
  • Proof of your debt and what you owe
  • Proof of their ability for entry

Without providing documentation for these, you have the right to ask them to leave.

If they provide the documents showing that the debt does not belong to you, inform the head office (this will stop any contact).

Continue reading our informative article to find out how to make a complaint about Chandlers.

What Can Chandlers’ bailiffs take?

To pay for your debt, Chandler’s limited bailiffs have the right to remove your valuables from your property and sell them. This is known as the ‘Taking Control of Goods Regulations’.

This will usually only occur after your creditor has taken legal court action.

Here is a list of some items Chandler’s limited bailiffs can take:

  • Cars/bikes
  • Television/games console
  • Jewellery
  • Money

What Can Chandler’s bailiffs NOT take?

There are certain items that bailiffs are legally NOT allowed to remove from your property.

Here is a list of items that bailiffs are NOT allowed to take:

  • Cooker/fridge
  • Clothes/bedding
  • Pets
  • Somebody else’s belongings

What will happen to the valuables that Chandler’s bailiffs take from me?

Once a bailiff has removed the items from your home, they will be taken to a storage unit until sold privately or at an auction.

The money received from the sold items will be used to pay off the debt.

To avoid getting any of your valuable items taken, you should hide your items or take them to a different property where you can stop bailiffs from approaching as they do not have legal access.

How can I contact Chandlers?

Here are the contact details for Chandlers Ltd:

  • Phone- 02082900866
  • Address- Chandlers House, 2 Southlands Road, Bromley, Kent, BR2 9QP
  • Email- [email protected]

Getting in touch with Chandlers and explaining your situation is the best way to resolve your debt and potentially receive some good debt advice.

Chandlers prefer to hear you stating you are struggling to pay rather than being ignored.

FAQ’s

How can I make a complaint about Chandlers Enforcement?

To make a complaint about Chandler’s enforcement team, you can make a phone call or write a letter/email of complaint.

  • Phone- 02082900866/ 08448244575
  • Email- [email protected]
  • Address- Compliance Officer, Chandlers Enforcement Agents, Chandlers House, 2 Southlands Road, Bromley Kent, BR2 9QP

Can I be arrested for not paying a bailiff?

If the bailiff requests payment of bailiff fees, and you do not pay, you can not be arrested.

They can only call the police if you have threatened them, breaking the peace.

Serious debts, such as council tax and magistrates court fines, can sometimes lead to imprisonment if you refuse to pay as you will have to pay money.

Is there a limitation on how often a bailiff can visit?

Unfortunately, there is no limit on how often a bailiff can visit.

However, enforcement action with bailiffs can only be committed within their permitted hours of 6 am and 9 pm.

Can Chandlers take me to court?

You can be taken to court if Chandler decides to sue you for not paying.

You will be taken to a court judgment if Chandler does sue you.

Usually, court fines and judgment will occur before any bailiff action.

Summary

Nobody wants to be in a situation where debt is present, and a collection agency is chasing you up.

Knowing your rights and understanding everything about the debt and company collecting from you is essential for confidence- so, hopefully, this guide has helped you!

Make sure to contact a debt help agency to find a suitable debt solution that may help you work your way out of debt before it becomes persistent.

List of Debt Collection Agencies UK

Here is a list of all the debt collectors in the UK.

Debt Collectors

Before speaking and dealing with a debt recovery company we strongly advise you speak to the debt advisor and take the debt quiz.

Quick Links

Take The Debt Quiz IVA Debt Help Stop The Debt Collectors Path Of Debt

Find your best debt solution

Find your best debt solution