The Ultimate Guide to Richburns

Has a debt collector been sending you letters and making calls? Do you want to know what legal powers they possess and how you can settle your debts safely?

Richburns is the only debt management organisation that focuses completely on the utility sector, and they have worked with all of the industry’s biggest corporations. Their significant experience in all elements of the gas and electricity markets, along with our their use of cutting-edge technology and sophisticated procedures, places them second to none in the sector.

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Find the full details about Richburns debt collection and how you can make the most of your experiences with them in this Ultimate Guide to Richburns.

Table of Content

1 Who are Richburns
- 1.1 How do I get in contact with Richburns?
2 Are they a legitimate company?
3 Why is Richburns Contacting Me?
4 What Are My Next Steps?
5 What Can Richburns Do?
- 5.1 Richburns Can:
- 5.2 Richburns Cannot:
6 List of Debt Collection Agencies UK

Who are Richburns

Richburns is a debt recovery company that is a market leader in debt collection and metering services for the utility industry. They are the only debt management firm dedicated completely to the utility business, and they have worked with all of the industry’s major players. They are unrivalled in the business due to their extensive knowledge in all elements of the gas and electricity markets, as well as their use of cutting-edge technology and sophisticated methods. You may find out more about them by visiting their corporate website.

Richburns was established in 1999 by the late George Ritchie, who saw a need for a highly competent debt collection service that could focus only on the ever-growing utility industry. George had previously worked for British Gas for almost 30 years, bringing with him a lot of expertise as a meter reader who had worked his way up the ranks to senior operations manager in charge of 280 employees. George utilised his billing and debt skills as Group Bi after leaving British Gas.

Richburns Debt Recovery is one of the many debt collection agencies in the United Kingdom that also offer money advice service. They help their customers recover outstanding bills. Richburns Ltd will be contacted by a company that is owed money and will urge them to pursue the debt on their behalf. The company specialises in these duties, and businesses don’t want to devote resources and time to do it themselves.

Richburns Debt Recovery is a respectable debt collection business, however, some of its alleged practices are suspect and may be in violation of FCA rules. It is well-known for resolving debts owed to home utility companies. They work for some of the most well-known electric and gas companies in the UK.

How do I get in contact with Richburns?

Their Head Office: Third Floor, North House, St Edwards Way, Romford, Essex, RM1 3PP
Registered Office: Third Floor, North House, St Edwards Way, Romford, Essex, RM1 3PP
Telephone:0208 507 1051

Are they a legitimate company?

Richburns Debt Recovery is one of the legitimate debt collection agencies, but some of their reported tactics are questionable and may be breaking FCA regulations. It is a member of the Credit Services Association.

The Credit Services Association (CSA) is the UK’s only National Trade Association for companies involved in debt collection and debt purchasing. The Association, which was founded in 1906, has approximately 250 member firms that employ 11,000 people and represent 90% of the industry. At any given moment, its members hold up to £60 billion in collections, returning roughly £4 billion to the UK economy each year. If a debt collection agency is a member of the CSA, they must work with the association to instil trust in debt collection by making the entire process clear, simple, and less stressful for all parties involved.

Why is Richburns Contacting Me?

If you have gotten mail from Richburns, it is because one of their clients you may owe money from forwarded your account to them. To avoid misunderstandings in the future, you must contact them as soon as possible by phoning the number on the back of the letter you received from them, by dialling the listed phone number 0208 507 1051, or going into your account and requesting a callback.

You will be unable to prevent Richburns Debt Recovery from contacting you over your alleged debt. You can, however, request that Richburns only contact you at specific hours or on specific days. This means you can cut down on the number of distressing calls you get from Richburns Debt Recovery.

You have the option of reporting them to the FCA for harassment if they do not follow your desires.

What Are My Next Steps?

Debt letters are quite common in the business world. Richburns Debt Recovery is likely to have sent you a Letter Before Action, which is a debt letter requesting money or threatening legal action, such as a County Court Judgement attempt.

The debt letter frequently include a payment deadline for the debtor to settle with the debt collectors from the debt collection agency. Even if you cannot pay the bill right now, starting a conversation can help you avoid legal action and to ask for financial advice. By logging into your account and selecting the Make a Payment option, you can make a payment if your account is set up to do so. You may then choose to either pay off your entire account amount or only a portion of it. Richburns does not retain any card information and all payments are conducted securely through an external merchant.

Always keep in mind that action from the debt collectors employed by the debt collection agency will continue until your account amount is paid in full.

You may be eligible for a Payment Arrangement or have a Pre-Payment meter put at your account if you are unable to make complete payment on your account. To find out if these choices are accessible to you, you can phone the number on the letter you got from us or call the phone number 0208 507 1051.

When opting for these arrangements with the debt collectors, it is best to keep in mind that some agreements may need a down payment and/or restrictions and conditions.

Richburns is ready to assist you and discover the best answer for your unique personal situation. Any questions or concerns you may have regarding your account and the alternatives accessible to you will be readily answered by the company representative. Contact them as soon as possible by calling the number on the letter you got from us or phoning 0208 507 1051. By signing into your account and selecting the request callback option, you may also request a callback.

If you want more assistance or advice with this or other financial difficulties, visit their Help & Counselling page to find the listed number of organisations that may provide you with free debt advice and support.

Did You Know You Can Write Off Up To 85% Of Your Debts?

Do I Qualify?

You must find a means to pay your obligation if it has been confirmed and is not statute-barred debt, or you may face additional legal action. However, this does not imply that you must pay the entire balance. Richburns Debt Recovery, in reality, expects you to try to stretch the payment over several instalments, which they facilitate through a gateway on their website.

Richburns Debt Recovery may still pursue payment if you are unaware that the obligation is a statute-barred debt. Sending them a statute-prohibited debt letter will put an end to their debt letters. It is recommended that you utilise one of the templates available on debt charity websites and well-known debt discussion groups.

You may work out a payment plan with Richburns Debt Recovery by speaking with them directly or seeking help from debt relief organisations. Always agree on a payment plan to settle the debt owed that will not put you in financial distress or force you to incur further debt.

What Can Richburns Do?

Richburns Can:

Ask that you settle debts
Make phone calls to your home number or your work number
Send you emails or letters that contain information about the debt and the plans available
Come to your home but remain outside of the property

Richburns Cannot:

Fake a court order
Disrupt your peace and the peace of your family
Come to your workplace
Force entry into your property
Share information about your debt to anyone else other than you
Act like a Bailiff

List of Debt Collection Agencies UK

Here is a list of all the debt collectors in the UK.